Q: Whatsapp with Open AI, Dialogflow, G Calendar and Tidycal
Plan 4. I need a Chatbot setup with WhatsApp API + Tidycal for bookings. Configured AI section; activated OpenAI APIs. Had valid WhatsApp API number, activated per procedure. Testing with my WhatsApp Business: Queries WhatsApp API number, gets first msg:"I'm not connected to any bot yet, so I can't answer your question."Then auto-replies correctly:"Perfect! So you want to book a round trip...
Founder Team
Schiocco
Nov 14, 2025
A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs ( or https://board.support/docs/support ). You can login using your Support Board Cloud account. Thank you! Best regards.
If one exceeds the message per month limit that is on the tier they purchased, can there be an automatic process that charges for overages? How much cost for overages? Can it revert back to the AppSumo tier plan for the following month in case that next month does not get overages?
Founder Team
Schiocco
Nov 13, 2025
A: Hi there, Unfortunately, that feature isn’t available. If you reach your quota, you’ll need to either wait until next month or upgrade to a higher plan. Please note that users will still be able to send messages even if the quota is exceeded, but you won’t be able to reply.
If you have further questions don't hesitate to contact me.
My use cases are 1) Allow customers to use a widget to get answers which will be trained by PDF documents or web pages i provide. This will be a knowledgeable and not Ai chatbot. 2) If an agent is required by the customer then a human will answer and reply. 3) knowledgeable is written by humans - not made by Ai
In my use case where would OpenAi come into play? I want to avoid variable costs.
Founder Team
Schiocco
Nov 10, 2025
A: Hi there!
1. Yes you can do it. And yes, it is an AI chatbot. Mind that all AppSumo tiers areafor 1 customer only.
2. Yes, you can do that
3. Yes, it is the case most of the times.
AI will be involved and you cannot avoid variable costs sorry.
Is this very well designed for this use case ? Upload our entire employee handbook and SOP's and then employees could search for things (e.g. "Can I wear jeans to work?")
Founder Team
Schiocco
Nov 6, 2025
A: Hi there,
Yes you can do that but this is a chat / ticket app and so your employees will have to use the chat widget or tickets are to search for things.
Q: Whatsapp with Open AI, Dialogflow, G Calendar and Tidycal
Plan 4. I need a Chatbot setup with WhatsApp API + Tidycal for bookings.
Configured AI section; activated OpenAI APIs. Had valid WhatsApp API number, activated per procedure.
Testing with my WhatsApp Business: Queries WhatsApp API number, gets first msg:"I'm not connected to any bot yet, so I can't answer your question."Then auto-replies correctly:"Perfect! So you want to book a round trip...
Schiocco
Nov 14, 2025A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs ( or https://board.support/docs/support ). You can login using your Support Board Cloud account. Thank you! Best regards.
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Q: Overages
If one exceeds the message per month limit that is on the tier they purchased, can there be an automatic process that charges for overages? How much cost for overages? Can it revert back to the AppSumo tier plan for the following month in case that next month does not get overages?
Schiocco
Nov 13, 2025A: Hi there,
Unfortunately, that feature isn’t available. If you reach your quota, you’ll need to either wait until next month or upgrade to a higher plan.
Please note that users will still be able to send messages even if the quota is exceeded, but you won’t be able to reply.
If you have further questions don't hesitate to contact me.
Thank you!
Share Support Board
That's not good. If you're serving dozens of customers with chatbots and you exceed your limit, you will get ALL of them angry at you at once.
All AppSumo Tiers are for 1 customer only. Regards
Q: Train Chatbot
My use cases are
1) Allow customers to use a widget to get answers which will be trained by PDF documents or web pages i provide. This will be a knowledgeable and not Ai chatbot.
2) If an agent is required by the customer then a human will answer and reply.
3) knowledgeable is written by humans - not made by Ai
In my use case where would OpenAi come into play? I want to avoid variable costs.
Schiocco
Nov 10, 2025A: Hi there!
1. Yes you can do it. And yes, it is an AI chatbot. Mind that all AppSumo tiers areafor 1 customer only.
2. Yes, you can do that
3. Yes, it is the case most of the times.
AI will be involved and you cannot avoid variable costs sorry.
Regards
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Q: Employee Handbook?
Is this very well designed for this use case ? Upload our entire employee handbook and SOP's and then employees could search for things (e.g. "Can I wear jeans to work?")
Schiocco
Nov 6, 2025A: Hi there,
Yes you can do that but this is a chat / ticket app and so your employees will have to use the chat widget or tickets are to search for things.
Regards
Share Support Board
Q: iOS and android apps
Are apps available? If not is it on your to do list?
Schiocco
Nov 3, 2025A: Yes, apps are available. Visit https://board.support/docs/#pwa for more details
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