Hello, i only need web chat and whatsapp i do not need more integrations, I want to sell this to my clients, im not sure if this can be possible, im interested on the SAAS i want to know restrictions and prices, im not clear on how much will this cost me, and how much i can charge to clients, and what is the best method to do this Wp version Online version can you explain easy for me please., - can the dashboard for clients be in spanish? thanks
Founder Team
Schiocco
Jan 20, 2026
A: Hi there,
1. I confirm you need the SAAS or RESELLER version.
2. The SAAS version cost is 499 USD and RESELLER version cost is 199 USD + 10% fee. There are no other costs initially but if you have a lot of users and traffic you may need to purchase a Pusher plan. Anyway again it is only when you already have a lot of users.
3. With the SAAS version you can set the pricings you want. With...
Are there any limits on training and messages for each plan?
We have several webshops. Can one Support Board account be used across these, or do we need to purchase separate plans for each shop?
Founder Team
Schiocco
Jan 17, 2026
A: Hi there,
1. Yes, please see the plans details for details about training and messages limits.
2. Yes you can do that but the admin area, agents / users, chat, conversations, etc. will be one and global for all you shops. You can isolate part of the environment (conversations, users / agents, some setting) and make it different for each shop via department and automations. You can create only...
Q: is this good for lead gen or just support questions
hello im looking for a lead gen tool/bot
Im SEO to GEO so both are complex and i need to answer the basics with the bot and lead them to become leads.
Im usinf ninjapipe crm and it has webhooks.
Will this work for my needs, or would a more chatbot-like thing work better, as im not looking to support?
Schiocco
Jan 22, 2026A: Hi
I do not know your exact requirements but a good chatbot is great at generating leads and answer common questions. Webhooks are supported.
If you have further questions don't hesitate to contact me.
Thank you!
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Q: I only need Webchat and whatsapp
Hello, i only need web chat and whatsapp i do not need more integrations, I want to sell this to my clients, im not sure if this can be possible, im interested on the SAAS i want to know restrictions and prices, im not clear on how much will this cost me, and how much i can charge to clients, and what is the best method to do this Wp version Online version can you explain easy for me please.,
- can the dashboard for clients be in spanish?
thanks
Schiocco
Jan 20, 2026A: Hi there,
1. I confirm you need the SAAS or RESELLER version.
2. The SAAS version cost is 499 USD and RESELLER version cost is 199 USD + 10% fee. There are no other costs initially but if you have a lot of users and traffic you may need to purchase a Pusher plan. Anyway again it is only when you already have a lot of users.
3. With the SAAS version you can set the pricings you want. With...
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Q: Tier 2 sms limits
How many sms credits do you get with tier 2?
Schiocco
Jan 19, 2026A: Hi, there are no limits or credits. You have to sync the service manually via Twilio and you will pay Twilio directly using your Twilio account.
Regards
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Q: Limits and multiple websites
Hi,
Are there any limits on training and messages for each plan?
We have several webshops. Can one Support Board account be used across these, or do we need to purchase separate plans for each shop?
Schiocco
Jan 17, 2026A: Hi there,
1. Yes, please see the plans details for details about training and messages limits.
2. Yes you can do that but the admin area, agents / users, chat, conversations, etc. will be one and global for all you shops. You can isolate part of the environment (conversations, users / agents, some setting) and make it different for each shop via department and automations. You can create only...
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Thanks for your fast reply! However, I don't see see training and message limits. Only "up to x agents" is included.
Q: questions for multilanguage e-commerce integration (2/2)
5.When a visitor starts or replies to a conversation, can the agent receive a real-time alert or notification (email, browser, or in-app)?
6.If an agent does not reply within a defined number of seconds, can an AI assistant automatically send a reply to the visitor?
7.Can the integration code be configured to load only after the page has fully completed loading?
8.If visitors do not interact...
Schiocco
Edited Jan 15, 2026A: Hi,
I confirm that you can do all your points (1 to 9). Contact the support after the purchase and they will give you more details.
You can register for free at https://cloud.board.support/
Contact us via chat at https://board.support/docs ( or https://board.support/docs/support ). You can login using your Support Board Cloud account.
Thank you! Best regards.
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