I have a monetized blog on Blogger, and I also have SendFox and TidyCal can this tool work with Blogger and SendFox?
Founder Team
Schiocco
Apr 6, 2026
A: Hi, we did not test it there but it works on any website. If you can paste the chat embed code into your website, you can also use Support Board. Best regards
trying to see how I can migrate my data from Drift. thanks
Founder Team
Schiocco
Mar 31, 2026
A: Hi, you can import users from CSV files but the format must be supported. Please send a to [email protected] the Drift export contact file with an example of a few users and we will check. Thank you
Hello, we have about 4 different businesses and some agents are working on multiple ones. I wonder how does the cloud access work in this case? We have one license here and the login for me as an owner and for my agents is at https://cloud.board.support/, so how exactly we separate the access to different businesses/websites on the cloud network?
Founder Team
Schiocco
Mar 30, 2026
A: Hi,
The only features related to this is under Settings > Admin > Switch account. It allow to switch between accounts without having to sign out and in everytime. Mind that this feature will not give multi-account support, it only facilitate the switch of the account, so an agent or admin will still be logged on only with one account at same time. If you have any questions, please feel free...
1. Can you set up multiple knowledge bases? 2. What limitations does each knowledge base have? 3. Can I assign a distinct knowledge base specifically to one website so that only information from that knowledge base is used in this chat? 4. Is it guaranteed that the user cannot select another knowledge base via the chat, as is apparently the case with the departments (It is quite useful for the departments.)?
Thank you very much for the helpful answers.
Founder Team
Schiocco
Mar 28, 2026
A: Hi, unfortunately only one global knowledge base can be set. Regards
Q: Can this tool work for non WordPress sites?
I have a monetized blog on Blogger, and I also have SendFox and TidyCal can this tool work with Blogger and SendFox?
Schiocco
Apr 6, 2026A: Hi, we did not test it there but it works on any website. If you can paste the chat embed code into your website, you can also use Support Board.
Best regards
Share Support Board
Q: can you import data/contacts from Drift?
trying to see how I can migrate my data from Drift. thanks
Schiocco
Mar 31, 2026A: Hi, you can import users from CSV files but the format must be supported. Please send a to [email protected] the Drift export contact file with an example of a few users and we will check. Thank you
Share Support Board
Q: Cloud licenses - multiple sites?
Hello, we have about 4 different businesses and some agents are working on multiple ones. I wonder how does the cloud access work in this case? We have one license here and the login for me as an owner and for my agents is at https://cloud.board.support/, so how exactly we separate the access to different businesses/websites on the cloud network?
Schiocco
Mar 30, 2026A: Hi,
The only features related to this is under Settings > Admin > Switch account. It allow to switch between accounts without having to sign out and in everytime. Mind that this feature will not give multi-account support, it only facilitate the switch of the account, so an agent or admin will still be logged on only with one account at same time.
If you have any questions, please feel free...
Share Support Board
Q: Knowledge Bases
I have a few questions about the Knowledge Base:
1. Can you set up multiple knowledge bases?
2. What limitations does each knowledge base have?
3. Can I assign a distinct knowledge base specifically to one website so that only information from that knowledge base is used in this chat?
4. Is it guaranteed that the user cannot select another knowledge base via the chat, as is apparently the case with the departments (It is quite useful for the departments.)?
Thank you very much for the helpful answers.
Schiocco
Mar 28, 2026A: Hi, unfortunately only one global knowledge base can be set. Regards
Share Support Board
Q: WhatsApp
Schiocco
Mar 29, 2026A: Yes, WhatsApp integration is available.
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