We purchased plan 7, we've run some tests, and honestly, it seems crazy to us that it's only 200,000 messages, and it's not 200,000 conversations. That would make sense. But if the customer asks and the bot answers, each interaction is a message. On average, let's say a conversation can have about 20 messages. We're talking about only 10,000 conversations. I'm raising this because another option here at appsumo offers up to 60,000 conversations in its top plan. Would it be possible for you to reevaluate these limits, or is it beyond our reach? And if not, how much would the additional message packs cost?
And how does the 100M character limit apply here? That is, whichever comes first? The 200,000 messages or the 100M characters?
Thank you for the feedback. We count on message basis as this is a more transparent unit for fair usage of our infrastructure. A conversation could potentially have millions of messages, leading to abuse and misuse. But perhaps one thing to clarify; we count only one side of the conversation, for instance; user sends a message, bot replies, this counts as 1 message, which makes 200K messages actually 400K messages. I don't have the add-on message costs with me at the moment as they are not yet available, but feel free to reach out via support@tinytalk.ai and we'd be happy to help!
As for 100M character limit, this is for your knowledge base and the resources that you upload, imagine as a storage space of your database that we reserve for your account.
Character limits are account-wide and do not reset every month. Message limits are account-wide and does reset every month.
Greetings First of all, congratulations on TinyTalk, it's an excellent platform.
1. We've already read your response regarding the ability to add team members to manage bots. But we want to know if you have a well-defined schedule or route for this. It's simply not feasible to have 10 bots and a single human agent. This is assuming a conservative ratio. And the next step is to know if this will mean additional costs for the LTDs.
Another app here at appsumo that already has that team member per bot and employee integration with fairly robust parameterization by workspace and bot, even has white labeling for the team access panel.
Let's see, they lack what you do have, so we're trying to weigh the pros and cons of whether you or another provider is the best fit for us.
Thank you for reaching out and happy to hear you like our platform.
Unfortunately I am unable to provide a well-defined schedule at this moment, all I can say is that Teams/Workspace features are still work in progress.
We had some priority shifts on the way, and had to lean on the advanced analytics features a bit, now the infrastructure for analytics is in place and collecting events, next up is to visualize and make them available to the dashboard..
As for costs, yes there will be additional costs for LTDs to buy additional seats, just like we did for Custom Domains feature, we will offer 1 free seat for Tier 7 members and more seats will be available as an add-on.
Regarding white labeling, this has been a common question and pain point for a lot of users here. Unfortunately the level of integration, overhead, complication and effort that we expect to spend into implementing white labelling is not justified in a life time deal. So we do not plan to support it, sorry.
I hope I was able to answer your questions, let me know if there is anything I can help with.
Hi, I tried and I love it, but not supporting Dutch is a dealbreaker for me! At least for now. Would be nice if you could add more languages or custom language or even multiple custom languages. Also, would you consider to add support for custom LLM URL to use or our own LLM, that would make TinyTalk very unique chatbot in on the market, or at least Straico besides OpenRouter, here at AppSumo lot of us Sumo-lings got Straico;-)
We have a few other requests to support Dutch, thanks for the input, I think that will happen soon, no timeline yet, but shouldn't take too long.
As for Straico, we have had a lot of requests in the past and we did take a look at it, but at the time their API interface wasn't 100% compatible and one of the mandatory models from OpenAI was completely not supported. So it wasn't possible to do any integration.
Q: Can TinyTalk send follow-up WhatsApp messages after a webhook and support paywall access control post-payment?
Since you no longer answer emails. Maybe you will answer here. I’m building an AI-based medical consultation assistant using your platform, integrated with WhatsApp and n8n.
Post-webhook Messaging: After TinyTalk sends data to an n8n webhook (e.g., booking info), can we send a follow-up WhatsApp message back to the user (e.g., appointment confirmation)? Should this be returned as a webhook response or sent via a separate outbound messaging API? Can we also send scheduled reminders to users?
Paywall for AI Access: We want to restrict chatbot access until a ₦1000 payment is confirmed via Opay. Does TinyTalk support native conditional access or paywall features? If not, how can we intercept or pause AI responses until payment is verified?
Thanks in advance for your guidance. Looking forward to your response.
Thanks for reaching out here, and I’m really sorry to hear you've had trouble getting in touch via email. That’s definitely not the experience we want you to have.
Q: I've noticed that you specifically indicate integration with Zapier. Do you integrate natively with Make also?
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Q: About message limits
We purchased plan 7, we've run some tests, and honestly, it seems crazy to us that it's only 200,000 messages, and it's not 200,000 conversations. That would make sense. But if the customer asks and the bot answers, each interaction is a message. On average, let's say a conversation can have about 20 messages. We're talking about only 10,000 conversations. I'm raising this because another option here at appsumo offers up to 60,000 conversations in its top plan. Would it be possible for you to reevaluate these limits, or is it beyond our reach? And if not, how much would the additional message packs cost?
And how does the 100M character limit apply here? That is, whichever comes first? The 200,000 messages or the 100M characters?
tinytalk
Jul 12, 2025A: Hello!
Thank you for the feedback. We count on message basis as this is a more transparent unit for fair usage of our infrastructure. A conversation could potentially have millions of messages, leading to abuse and misuse. But perhaps one thing to clarify; we count only one side of the conversation, for instance; user sends a message, bot replies, this counts as 1 message, which makes 200K messages actually 400K messages. I don't have the add-on message costs with me at the moment as they are not yet available, but feel free to reach out via support@tinytalk.ai and we'd be happy to help!
As for 100M character limit, this is for your knowledge base and the resources that you upload, imagine as a storage space of your database that we reserve for your account.
Character limits are account-wide and do not reset every month.
Message limits are account-wide and does reset every month.
Hope this helps!
All the best,
Oscar
Share Tiny Talk
Q: Team members & White label
Greetings
First of all, congratulations on TinyTalk, it's an excellent platform.
1. We've already read your response regarding the ability to add team members to manage bots. But we want to know if you have a well-defined schedule or route for this. It's simply not feasible to have 10 bots and a single human agent. This is assuming a conservative ratio. And the next step is to know if this will mean additional costs for the LTDs.
Another app here at appsumo that already has that team member per bot and employee integration with fairly robust parameterization by workspace and bot, even has white labeling for the team access panel.
Let's see, they lack what you do have, so we're trying to weigh the pros and cons of whether you or another provider is the best fit for us.
tinytalk
Jul 12, 2025A: Hi! 👋
Thank you for reaching out and happy to hear you like our platform.
Unfortunately I am unable to provide a well-defined schedule at this moment, all I can say is that Teams/Workspace features are still work in progress.
We had some priority shifts on the way, and had to lean on the advanced analytics features a bit, now the infrastructure for analytics is in place and collecting events, next up is to visualize and make them available to the dashboard..
As for costs, yes there will be additional costs for LTDs to buy additional seats, just like we did for Custom Domains feature, we will offer 1 free seat for Tier 7 members and more seats will be available as an add-on.
Regarding white labeling, this has been a common question and pain point for a lot of users here. Unfortunately the level of integration, overhead, complication and effort that we expect to spend into implementing white labelling is not justified in a life time deal. So we do not plan to support it, sorry.
I hope I was able to answer your questions, let me know if there is anything I can help with.
All the best,
Oscar
Share Tiny Talk
Q: More languages, custom LLM URL
Hi, I tried and I love it, but not supporting Dutch is a dealbreaker for me! At least for now. Would be nice if you could add more languages or custom language or even multiple custom languages. Also, would you consider to add support for custom LLM URL to use or our own LLM, that would make TinyTalk very unique chatbot in on the market, or at least Straico besides OpenRouter, here at AppSumo lot of us Sumo-lings got Straico;-)
tinytalk
Jul 12, 2025A: Hello 👋
Thank you for reaching out!
We have a few other requests to support Dutch, thanks for the input, I think that will happen soon, no timeline yet, but shouldn't take too long.
As for Straico, we have had a lot of requests in the past and we did take a look at it, but at the time their API interface wasn't 100% compatible and one of the mandatory models from OpenAI was completely not supported. So it wasn't possible to do any integration.
Hope this helps!
All the best,
Oscar
Share Tiny Talk
Q: Can TinyTalk send follow-up WhatsApp messages after a webhook and support paywall access control post-payment?
Since you no longer answer emails. Maybe you will answer here. I’m building an AI-based medical consultation assistant using your platform, integrated with WhatsApp and n8n.
Post-webhook Messaging: After TinyTalk sends data to an n8n webhook (e.g., booking info), can we send a follow-up WhatsApp message back to the user (e.g., appointment confirmation)? Should this be returned as a webhook response or sent via a separate outbound messaging API? Can we also send scheduled reminders to users?
Paywall for AI Access: We want to restrict chatbot access until a ₦1000 payment is confirmed via Opay. Does TinyTalk support native conditional access or paywall features? If not, how can we intercept or pause AI responses until payment is verified?
Thanks in advance for your guidance. Looking forward to your response.
tinytalk
Jul 11, 2025A: Dear Onwualu,
Thanks for reaching out here, and I’m really sorry to hear you've had trouble getting in touch via email. That’s definitely not the experience we want you to have.
We'll promptly get back to you via email.
All the best,
Oscar
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