I'm asking you this questions from an agency point of view.
1) Firstly, I saw your reply that it's not white label, so basically if the client takes over as a human in the bot, they will definitely see your branding (TinyTalk), and there is no way we can change that—the logo and the backend panel where they take over as a human and talk to their customers?
Hi, Is there really no API access, even for the highest Tier ??? This product looks great but there's no way I'm exporting/importing CSV files in 2026. Would you consider adding API access for an extra one time fee?
Founder Team
tinytalk
Mar 19, 2026
A: Hi! 👋
Thank you for reaching out.
Would you be kind enough to tell us which API you're missing? What would you like to import/export?
Q: Clarification regarding Plan 3 limits and OpenAI API key
Hello,
I am interested in Tier 3, but I would like to clarify two points:
Message Limit: Does Plan 3 provide 30,000 messages per month included in the lifetime deal?
API Key (BYOK): Is it mandatory to use my own OpenAI API key to use these messages, or is the AI cost covered by the plan as long as I stay within the 30,000 limit?
Thank you for your help!
Founder Team
tinytalk
Mar 14, 2026
A: Hi,
Thank you for reaching out.
Message limit: When using Plan 3, your account is provided with a capacity of 30,000 message processing allowance per month. This does not include any AI usage. This limit is in place to prevent abuse and allow fair usage of our platform because we will have to process those messages, and pay for network, storage, bandwidth and maintenance costs besides other...
You're right to call out on that one, we'll have the plan details updated, thanks for the feedback!
We're a small team, we've been just heads down building and delivering, you can find the complete list of models here: https://tinytalk.ai/docs/features/ai-models Tier 7 offers all the listed models on that page, except the models from Azure.
Will you ever be adding video as a format to train the chatbot?
Founder Team
tinytalk
Feb 24, 2026
A: Hi,
Thank you for reaching out. Do you mean analyzing video frames and use that as part of the knowledge base? I wouldn't say "no" outright, if there is high demand we could, but right now it's less likely to happen, sorry!
No, I mean uploading a video that is used to train the chatbot (as I can do with the current platform I use). I have many workshops saved as video or audio files that I would like to use to train my Chatbot so I wondered if you ever plan to have this as a format as well as docs and PDFs.
I believe we're saying the same thing. Does the current platform you use make use of only the audio of the video, or also the visuals, do you know?
It is more likely that we can support audio of the video, or just audio files, but I don't think we'll analyze the visuals/frames of a video anytime soon.
Q: agency questions and pricing
I'm asking you this questions from an agency point of view.
1) Firstly, I saw your reply that it's not white label, so basically if the client takes over as a human in the bot, they will definitely see your branding (TinyTalk), and there is no way we can change that—the logo and the backend panel where they take over as a human and talk to their customers?
2) Now, with regard to the users,...
tinytalk
Mar 24, 2026A: Hi,
Thank you for reaching out.
1. That’s correct.
2. Also correct
3. Yes, we do.
Hope this helps!
All the best,
Oscar
Share Tiny Talk
Q: No API Access???
Hi,
Is there really no API access, even for the highest Tier ???
This product looks great but there's no way I'm exporting/importing CSV files in 2026.
Would you consider adding API access for an extra one time fee?
tinytalk
Mar 19, 2026A: Hi! 👋
Thank you for reaching out.
Would you be kind enough to tell us which API you're missing? What would you like to import/export?
All the best,
Oscar
Share Tiny Talk
Q: Clarification regarding Plan 3 limits and OpenAI API key
Hello,
I am interested in Tier 3, but I would like to clarify two points:
Message Limit: Does Plan 3 provide 30,000 messages per month included in the lifetime deal?
API Key (BYOK): Is it mandatory to use my own OpenAI API key to use these messages, or is the AI cost covered by the plan as long as I stay within the 30,000 limit?
Thank you for your help!
tinytalk
Mar 14, 2026A: Hi,
Thank you for reaching out.
Message limit: When using Plan 3, your account is provided with a capacity of 30,000 message processing allowance per month. This does not include any AI usage. This limit is in place to prevent abuse and allow fair usage of our platform because we will have to process those messages, and pay for network, storage, bandwidth and maintenance costs besides other...
Share Tiny Talk
Q: Why are we talking about the old AIs rather than the new ones?
GPT 3.5? How in the past are you living here? I wouldn't use your product unless you're on Gemini 3.1, Cloud Sonnet 4.6, and Chat GPT 5.4.
Are you planning on staying with the times?
tinytalk
Mar 14, 2026A: Hello,
Thank you for reaching out.
Our Tier 7 offers 50+ models from OpenAI, Google, Anthropic, xAI, Qwen, DeepSeek, Meta including models you expect.
Tier 3/4/5/6 offers 11 models including GPT-4 Series and o1/o3 from OpenAI.
Let us know if there's anything we can help with.
All the best,
Oscar
Share Tiny Talk
But it doesn't say that in your plans.
Hi 👋
You're right to call out on that one, we'll have the plan details updated, thanks for the feedback!
We're a small team, we've been just heads down building and delivering, you can find the complete list of models here: https://tinytalk.ai/docs/features/ai-models
Tier 7 offers all the listed models on that page, except the models from Azure.
All the best,
Oscar
Q: Video as a file format?
Will you ever be adding video as a format to train the chatbot?
tinytalk
Feb 24, 2026A: Hi,
Thank you for reaching out.
Do you mean analyzing video frames and use that as part of the knowledge base? I wouldn't say "no" outright, if there is high demand we could, but right now it's less likely to happen, sorry!
All the best,
Oscar
Share Tiny Talk
No, I mean uploading a video that is used to train the chatbot (as I can do with the current platform I use). I have many workshops saved as video or audio files that I would like to use to train my Chatbot so I wondered if you ever plan to have this as a format as well as docs and PDFs.
Hi,
I believe we're saying the same thing. Does the current platform you use make use of only the audio of the video, or also the visuals, do you know?
It is more likely that we can support audio of the video, or just audio files, but I don't think we'll analyze the visuals/frames of a video anytime soon.
Hope this helps.
All the best,
Oscar