4.6
Taco ratings
XInterview AI has been praised for its time-saving capabilities, streamlined candidate management, and efficient screening process. However, some users have reported minor issues with candidate engagement and interface simplicity. With an overall rating of 4.6 and 76 reviews, XInterview AI is a solid buy, especially with its $89.00 price and a 60-day money-back guarantee. Give it a try and experience the time-saving benefits for yourself!
AI-powered summary of customer reviews
Verified purchaser
It used to be good
I purchased the XInterview license in 2024, and back then it did exactly what it promised: reliable async video interviews.
However, over the last 2 months, I’ve noticed a lot of bugs and critical issues, even with basic video playback. Candidates apply, but their videos don't show up on our dashboard. When we reach out to support, we are simply asked to inform the candidates to retake the interview. It feels highly unfair to ask candidates to re-record after they’ve already spent 15–20 minutes doing it right the first time.
To give you an idea of the scale, on one of our recent job links, about 15 people completed their video recordings, but not a single one was visible on our end.
I really hope the team fixes these core stability issues and brings the app back to being the reliable tool it used to be.
Xinterview_Team
Jun 9, 2026Thank you for your feedback and for being a long-time XInterview customer. We're glad to hear that XInterview has been valuable for your hiring process since 2024.
After reviewing your account, we found that this was the first time you had contacted our support team in nearly two years of using the platform. Today your issue was reported, our team investigated it immediately and resolved it on...
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Verified purchaser
⭐️⭐️⭐️⭐️⭐️ Affordable, Reliable, and Backed by Amazing Support
Before using Xinterview, I was spending a lot of money on other video interview platforms. The costs added up quickly, and honestly, the features were very similar. After switching to Xinterview, I’ve saved almost $2,000 every year, which has been a massive win for my business.
Xinterview provides a smooth and professional interview experience for both recruiters and candidates. The interface is clean, intuitive, and easy to navigate, making the entire hiring process more organized and efficient. Setting up interviews is simple, and everything runs seamlessly without unnecessary complexity.
What really stands out is the customer support. The team is excellent fast responses, high-quality solutions, and a genuine willingness to help. When I reported minor bugs, they fixed them the same day. The team is very active, responsive, and continuously improving the product by resolving issues and introducing new features.
Overall, I’m fully satisfied with Xinterview. It delivers outstanding value, saves a significant amount of money, and is backed by a dedicated and proactive team. Highly recommended!
Xinterview_Team
May 6, 2026Thank you so much for the amazing 5-star review! ⭐⭐⭐⭐⭐
We're thrilled to hear that XInterview is helping you save significant costs while still delivering a smooth and professional interview experience. Saving nearly $2,000 per year is incredible, and we're glad our platform can provide the value and efficiency your business needs.
It’s also wonderful to know that you find the interface clean...
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Verified purchaser
No White Labeling until Level 10?!
No white label option until level 10 seems excessive to say the least.
Xinterview_Team
Apr 21, 2026Thank you for your feedback—we really appreciate it.
We understand your comment is mainly about pricing and plan structure, rather than an issue with the product itself, and that’s valuable for us.
At the same time, we hope you can understand our side. Providing lifetime access comes with ongoing costs such as development, infrastructure, and support, which are necessary to keep the platform...
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Verified purchaser
Great Tool to find players for you team, have been finding rockstars thanks to XInterview AI
customer service has always helped me when i needed help
Xinterview_Team
Apr 16, 2026Thank you for your awesome review! We're thrilled to hear that XInterview AI is helping you find rockstar candidates for your team—that’s exactly what we aim for! 🚀
It’s also great to know our customer service has been there when you needed help. We truly appreciate your support!
If you ever need anything, feel free to reach out—we’re always here for you.
Best regards,
The XInterview Team
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Verified purchaser
Owner Glo Tanning Salon
Signing up for Xinterview proved difficult from the beginning. Getting the codes from Sumo to Xinterview I did three times and they didn't take for some reason. So I chat with someone or something, and I get a message that says we'll get back to you tomorrow, and on Fridays that meant Monday (3) days out while people can't get you link to work! All the while we have candidate trying to do video interviews transferred from Indeed. This is still going on 12 days later. NO HELP!
I kept asking for someone to actually talk to by phone... nope. We don't do that they said.
Half the people that were sent to Xinterview couldn't get the link to work. Some times it did, sometime it didn't. Very undependable.
I paid $89 three times (special offer) for three users, and still I am the only one able to use Xinterview.
I'm pretty sure there is some "user error" that I am culpable for, but unlike Indeed, which has been terrific and have real people who talk and walk you through the process and make it so simple.
For us, Xinterview is a great idea, but a terrible experience and I would never recommend it, in fact I would recommend they not use it.
Sorry to be so negative, but you can read my weeks long frustration!
Xinterview_Team
Apr 13, 2026Thank you for sharing your feedback.
We’d like to clarify a few points and reassure you that we’re fully committed to resolving this for you.
Over the past few years, 20+ franchises of Glo Tanning Salon have successfully used our platform and continue to do so. We truly appreciate that trust, and it’s one of the reasons you chose to try us as well.
After personally and carefully reviewing your...
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