XInterview AI Reviews

I really wanted to like this platform, which is why I purchased it through AppSumo. Unfortunately, the 180-character limit for video interview questions completely undermines what should be one of its biggest strengths.

For organizations hiring experienced professionals, the best interview questions are often scenario-based and require context. We don't ask candidates generic questions like "Tell me about yourself." We ask realistic case studies that reveal how they think, prioritize, solve problems, and communicate. Those questions simply cannot be written in 180 characters.

The result is that you're forced to ask shallow questions that invite rehearsed, generic answers instead of evaluating real expertise. That defeats the entire purpose of using asynchronous video interviews as an early screening tool.

It feels like this limitation was designed around the simplest possible hiring workflows rather than the needs of companies hiring experienced, specialized talent.

If the platform allowed substantially longer prompts—or even attached text or documents for candidates to review before recording—it would be far more useful.

Until this limitation is addressed, I can't recommend it for organizations that rely on thoughtful, case-based interviewing.

I purchased the XInterview license in 2024, and back then it did exactly what it promised: reliable async video interviews.

However, over the last 2 months, I’ve noticed a lot of bugs and critical issues, even with basic video playback. Candidates apply, but their videos don't show up on our dashboard. When we reach out to support, we are simply asked to inform the candidates to retake the interview. It feels highly unfair to ask candidates to re-record after they’ve already spent 15–20 minutes doing it right the first time.

To give you an idea of the scale, on one of our recent job links, about 15 people completed their video recordings, but not a single one was visible on our end.

I really hope the team fixes these core stability issues and brings the app back to being the reliable tool it used to be.

Before using Xinterview, I was spending a lot of money on other video interview platforms. The costs added up quickly, and honestly, the features were very similar. After switching to Xinterview, I’ve saved almost $2,000 every year, which has been a massive win for my business.

Xinterview provides a smooth and professional interview experience for both recruiters and candidates. The interface is clean, intuitive, and easy to navigate, making the entire hiring process more organized and efficient. Setting up interviews is simple, and everything runs seamlessly without unnecessary complexity.

What really stands out is the customer support. The team is excellent fast responses, high-quality solutions, and a genuine willingness to help. When I reported minor bugs, they fixed them the same day. The team is very active, responsive, and continuously improving the product by resolving issues and introducing new features.

Overall, I’m fully satisfied with Xinterview. It delivers outstanding value, saves a significant amount of money, and is backed by a dedicated and proactive team. Highly recommended!

No white label option until level 10 seems excessive to say the least.

customer service has always helped me when i needed help