AnyChat Questions

Hi team, we need more short tutorials covering each feature. Can you share a timeline for when they'll be ready? Even a rough schedule per feature would help.
Thanks

On WhatsApp, When I reply manually to a customer, does the AI automatically pause for that conversation? And how do I hand a conversation back to the AI?

Is the IMAP/SMTP integration fully implemented yet?

I have a comment regarding the IMAP/SMTP integration.
The password field remains visible even after saving the settings; one simply needs to click the 👁️ icon.
I would suggest hiding the password after it has been entered and saved so that it cannot be read.
This would also enhance security: if an unauthorized person gained access to the Anychat account, they would not be able to see the email password.

Currently, the plans listed in the price list are:
◾Starter
◾Advanced
◾Growth

Previously, there were also versions for old Agency clients:
◾Basic
◾Pro / Pro+
◾Multisite

Do the old and new versions correspond in terms of functionality?
Is there a comparison chart available?

Have you considered simplifying this and also changing the naming for the Agency plan configurations?

It would be simpler for everyone.
And there would be no need to explain it.
🤔

I’d like to confirm how AnyChat handles the **Reply-To header on incoming emails**.
My website contact form sends messages to the helpdesk using a relay address.
Example:

**Customer fills out the form with:**
[email protected]

**The email received by the helpdesk is:**
From: [email protected]
Reply-To: [email protected]
To: [email protected]

The actual customer is...