Q: Is Romanian supported as a dashboard language for sub-accounts?
Also, for the highest tier what does 3000 one-time credits mean? When does a credit get spent exactly?
Founder Team
sohaib.dmchamp
May 10, 2026
A: Yes, Romanian is supported. Regarding credit usage, I'll see if we can add a dedicated page to our docs covering that. But to summarize, every AI action costs one credit unless you use "bring your own API key," in which case it doesn't cost any credits and is about 40-80% cheaper for you.
Other than that, there are some other things that cost credits: 1. Twilio phone numbers (which we pass on...
1. Setting up Agency and I don't understand how credits work for the sub accounts :-( How do we set up our own tiers within Agency white label?
I asked initially can I spread my credits to sub-accounts, the response was yes but I have no clue what yes meant because I'm in the UI and I dont see how you can designate credits and set up our own tiers.
My credits = X Customer Tier A can they get...
Founder Team
sohaib.dmchamp
May 10, 2026
A: 1. I'll shoot a explainer video soon. 2. AppSumo terms is the buyer must honor ltd.
I was really intrigued by this product and even thought about getting the highest tier, but the credit situation, unfortunately, is a no-go for me. The fact that I will have to buy new credits to be able to use the product does not work for me. What happens when I sell a white-label AI sales agent to a client? Will their chat requests be deducted from my credits as well? Do they have no credits at...
Founder Team
sohaib.dmchamp
May 9, 2026
A: Hey Benjamin, yeah that is how it works. BYOK makes the credits last significantly longer but they do not disappear entirely. And your clients do not need a subscription, they either bring their own API key or buy credits directly from u.
I'm experiencing a persistent "530 error" when trying to configure EmailIt as my custom SMTP.
Even though my "From email" is correctly set to my authorized custom domain, EmailIt rejects the test/live email, stating there's a domain mismatch. I suspect the DM Champ system might be accidentally passing my main account login email in the background headers (Envelope Sender) instead of the custom...
Q: Is Romanian supported as a dashboard language for sub-accounts?
Also, for the highest tier what does 3000 one-time credits mean? When does a credit get spent exactly?
sohaib.dmchamp
May 10, 2026A: Yes, Romanian is supported. Regarding credit usage, I'll see if we can add a dedicated page to our docs covering that. But to summarize, every AI action costs one credit unless you use "bring your own API key," in which case it doesn't cost any credits and is about 40-80% cheaper for you.
Other than that, there are some other things that cost credits:
1. Twilio phone numbers (which we pass on...
Share DM Champ
Q: Clarify credits and what happens "if"...
1. Setting up Agency and I don't understand how credits work for the sub accounts :-(
How do we set up our own tiers within Agency white label?
I asked initially can I spread my credits to sub-accounts, the response was yes but I have no clue what yes meant because I'm in the UI and I dont see how you can designate credits and set up our own tiers.
My credits = X
Customer Tier A can they get...
sohaib.dmchamp
May 10, 2026A: 1. I'll shoot a explainer video soon.
2. AppSumo terms is the buyer must honor ltd.
Share DM Champ
Q: Ongoing payments necessary?
I was really intrigued by this product and even thought about getting the highest tier, but the credit situation, unfortunately, is a no-go for me. The fact that I will have to buy new credits to be able to use the product does not work for me.
What happens when I sell a white-label AI sales agent to a client? Will their chat requests be deducted from my credits as well? Do they have no credits at...
sohaib.dmchamp
May 9, 2026A: Hey Benjamin, yeah that is how it works. BYOK makes the credits last significantly longer but they do not disappear entirely. And your clients do not need a subscription, they either bring their own API key or buy credits directly from u.
Share DM Champ
Q: Bug Report: Custom SMTP (EmailIt) 530 Error
I'm experiencing a persistent "530 error" when trying to configure EmailIt as my custom SMTP.
Even though my "From email" is correctly set to my authorized custom domain, EmailIt rejects the test/live email, stating there's a domain mismatch. I suspect the DM Champ system might be accidentally passing my main account login email in the background headers (Envelope Sender) instead of the custom...
sohaib.dmchamp
May 9, 2026A: fixed
Share DM Champ
Q: BYOK
Could you please let me know if BYOK can be used with Grok, Perplexity API, and Gemini API?
Also, is it possible to integrate AI directly with Instagram and WhatsApp so that the AI can handle conversations with clients on these platforms?
Which languages are supported? Specifically, in which languages can the AI or DM champ respond?
Could you please clarify how many people are on your team? I...
sohaib.dmchamp
May 9, 2026A: BYOK is only supported for Claude at the moment. Yes, the AI can be integrated with Instagram and WhatsApp.
All languages are supported by the AI. The UI, however, is available in about eight to ten languages, and we are constantly adding more.
How many people are on your team? At the moment, it's just me, but about three months ago there were like ten people. We are downscaling and...
Share DM Champ