I have used chatbots like ManyChat years back and it works as a sequential chatbot. But when it comes to using bots with AI, and how they are used to close sales, I have zero experience & knowledge.
My primary purpose is to use it in with WhatsApp (and Meta messenger) to help with the sales conversation, turning prospects to clients.
My questions: - how does the sales conversation logic works?...
Founder Team
sohaib.dmchamp
Jun 12, 2026
A: How the sales conversation logic works
DM Champ is not a sequential, button-tree bot like ManyChat or Pabbly. There's no flow chart where you map out "if they click this, send that." Instead, the AI reads each incoming message in full context, understands what the prospect actually means, and writes a natural reply on the spot. It remembers the whole conversation, so it can answer a question,...
Is it possible to bring DeepSeek or cheap models? Since I want to take the highest plan, while people with bad negative reviews complain about the Credits, So May be bad invest !
Founder Team
sohaib.dmchamp
Jun 11, 2026
A: Yes, BYOK is included on Tier 2 and above, so the highest plan definitely has it. You connect your own Anthropic (Claude) API key, and from that point your AI replies and tool calls cost 0 platform credits — you pay Anthropic's metered rates directly instead. Our prompt-caching optimizations apply to your own key too, so you get the same cost efficiency we've built for ourselves. And if your...
Hi, do you mind sharing with us your roadmap? - What future updates are you planning to make or are working on? - What would be available to people who had purchased on Appsumo? - What would not be available to people who had purchased on Appsumo? - How DM Champ compares to its competitors? Thank you!
Founder Team
sohaib.dmchamp
Jun 11, 2026
A: OUR ROADMAP
Our roadmap lives inside our DM Champions community (skool.com/dm-champions)we post what's planned and what just shipped there, and member feedback directly shapes what we build next. You're welcome to join and weigh in.
To give you a sense of our pace, here's just last month: a new Max AI tier (our in-house model, 75% cheaper per AI action), iMessage as a channel (beta), LINE as...
If I have a WhatsApp number connected to your platform via Twilio, I’m aware I can use human handoff to manually reply to a message during the 24 hour period.
I can also send a voice message according to the WhatsApp API rules instead of a typed reply.
Can I manually send a voice message inside DM Champ? I presume this would be via an attachment.
Regards,
Matt
Founder Team
sohaib.dmchamp
Jun 10, 2026
A: You can; we have a record voice button inside the UI as well.
What is the typical time for updates to appear on the DM CHAMP platform? For example, how long does it usually take to transfer funds from an agency account to a sub-account? Similarly, how long does it usually take to change or edit a WhatsApp profile picture on a platform like DM Sham? I have two phone numbers linked to two accounts, one on the main account and the other on the sub-account, and I've changed the profile picture for each. How long does it usually take for the changes to appear? Thank you.
Founder Team
sohaib.dmchamp
Jun 10, 2026
A: It should happen instantly. If it doesn't, try again or reach out to support via our email, because there might be some issues with the image format.
Also, where exactly are you changing the profile pictures?
Hello brother Sohaib, I'm changing my WhatsApp profile picture on the agency's platform. It appears directly on the platform, but on my phone, in the chat with the account, neither the profile picture nor the information I added appears. Thank you.
Q: What logic does it use for sales closing?
I have used chatbots like ManyChat years back and it works as a sequential chatbot. But when it comes to using bots with AI, and how they are used to close sales, I have zero experience & knowledge.
My primary purpose is to use it in with WhatsApp (and Meta messenger) to help with the sales conversation, turning prospects to clients.
My questions:
- how does the sales conversation logic works?...
sohaib.dmchamp
Jun 12, 2026A: How the sales conversation logic works
DM Champ is not a sequential, button-tree bot like ManyChat or Pabbly. There's no flow chart where you map out "if they click this, send that." Instead, the AI reads each incoming message in full context, understands what the prospect actually means, and writes a natural reply on the spot. It remembers the whole conversation, so it can answer a question,...
Share DM Champ
One follow up question based on what you replied.
>It depends which WhatsApp option you pick.
If I am able to use your software without connecting to WA API, and only need the web based WA to connect, any reason that i need to use the API then?
Q: is it possible to bring BOK Models
Is it possible to bring DeepSeek or cheap models? Since I want to take the highest plan, while people with bad negative reviews complain about the Credits, So May be bad invest !
sohaib.dmchamp
Jun 11, 2026A: Yes, BYOK is included on Tier 2 and above, so the highest plan definitely has it. You connect your own Anthropic (Claude) API key, and from that point your AI replies and tool calls cost 0 platform credits — you pay Anthropic's metered rates directly instead. Our prompt-caching optimizations apply to your own key too, so you get the same cost efficiency we've built for ourselves. And if your...
Share DM Champ
Q: Future Features
Hi, do you mind sharing with us your roadmap?
- What future updates are you planning to make or are working on?
- What would be available to people who had purchased on Appsumo?
- What would not be available to people who had purchased on Appsumo?
- How DM Champ compares to its competitors?
Thank you!
sohaib.dmchamp
Jun 11, 2026A: OUR ROADMAP
Our roadmap lives inside our DM Champions community (skool.com/dm-champions)we post what's planned and what just shipped there, and member feedback directly shapes what we build next. You're welcome to join and weigh in.
To give you a sense of our pace, here's just last month: a new Max AI tier (our in-house model, 75% cheaper per AI action), iMessage as a channel (beta), LINE as...
Share DM Champ
Q: WhatsApp Twilo Audio
Hi,
If I have a WhatsApp number connected to your platform via Twilio, I’m aware I can use human handoff to manually reply to a message during the 24 hour period.
I can also send a voice message according to the WhatsApp API rules instead of a typed reply.
Can I manually send a voice message inside DM Champ? I presume this would be via an attachment.
Regards,
Matt
sohaib.dmchamp
Jun 10, 2026A: You can; we have a record voice button inside the UI as well.
Share DM Champ
Awesome
Q: Updates and their appearance
What is the typical time for updates to appear on the DM CHAMP platform? For example, how long does it usually take to transfer funds from an agency account to a sub-account? Similarly, how long does it usually take to change or edit a WhatsApp profile picture on a platform like DM Sham? I have two phone numbers linked to two accounts, one on the main account and the other on the sub-account, and I've changed the profile picture for each. How long does it usually take for the changes to appear? Thank you.
sohaib.dmchamp
Jun 10, 2026A: It should happen instantly. If it doesn't, try again or reach out to support via our email, because there might be some issues with the image format.
Also, where exactly are you changing the profile pictures?
Share DM Champ
Verified purchaser
Hello brother Sohaib, I'm changing my WhatsApp profile picture on the agency's platform. It appears directly on the platform, but on my phone, in the chat with the account, neither the profile picture nor the information I added appears. Thank you.
After looking into this, this was a real bug. We have fixed this now, so it should be instant.