3.9
Taco ratings
NinjaPipe has received positive feedback for its sleek UI, responsive support, and continuous updates. Users highly praise the platform's flexibility, automation capabilities, and customer support. However, some users have reported minor issues with Google Calendar integration and slower performance. With a 4.0 rating and 77 reviews, NinjaPipe is a solid buy, especially with a 60-day money-back guarantee. It's worth giving it a try and experiencing its potential firsthand.
AI-powered summary of customer reviews
Verified purchaser
I like NinjaPipe
I like NinjaPipe, the interface, and how fast it is. I've encountered a few errors, but it still performs the actions I need. I give it 5 stars because I see they release updates frequently, which encourages me to use it even more.
However, there are a few things I'd like you to consider. In the workspace, you can only choose one currency, but there are services where we want to use a different currency.
Could you make it possible to change the currency even after selecting it in the workspace? Also, could you make it so that this custom currency is also included in the pipeline totals, adding the total for one currency below the total for the other? And could invoices also be generated in different currencies, not just the one selected in the workspace?
I recently reported a bug where, in the client portal, when an ad is published, the description appears with HTML tags.
One last detail: could you please change the icon used in the currency entry field so it matches the selected currency? Even if you change the currency in the workspace, the fields where you enter the value still display "$" and below, the correct currency type is shown, but the label still says "$". This is confusing when filling out opportunity information and in the pipeline.
Anyway, thank you, the CRM has been very helpful.
Dinuka_NinjaPipe
May 14, 2026Thank you very much! We are glad you are enjoying NP! :)
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Verified purchaser
Misleading marketing... missing key features, support SUPER SLOW
This app has potential. The problem is they're out over their skis by marketing google integration. They are NOT google integrated... as a matter of fact, their app shows up as "BLOCKED" by the developer. This was one of the main reasons we signed up. So we messaged support and there was a notice saying that they were in the process of being approved by google... then, when you actually clicked though, you get the BLOCKED by goole message. So, we messaged support.... SUPER SLOW response back. We got a message saying sometime in MAY. Nothing beyond the short, simple statement. May 11th... NOT able to find out what's going on. Ninjapipe has gone SILENT. Not responding to requests for update. Seems like their not gonna integrate. Key feature, not functional. Support, not functional. Another "too good to be true" developer.
Dinuka_NinjaPipe
Edited May 11, 2026Thanks for the review.
1) We have indicated that google is reviewing us in many places, this is out of our control and like any new app, we have to jump through those hoops to be verified by them 😊
2) Support is available on Australian timezone. We have indicated this as well.
Your frustration is valid and I'm sorry you had that experience.
If you are using Google workspaces, we have indicated...
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Verified purchaser
Really a Great Package
I have used CRM packages for years. Among the ones I have used include Zoho, Sales Force, Hub Spot, and Pipe Drive. My work was using HubSpot. I used to really like Hub Spot but the newest version doesn't work with Office 365. I needed to use the older version of Outlook.
I logged into HubSpot and found I couldn't get in. My mangement had decided they didn't want to continue with it. Unfortunately, all of my contacts were in it.
I decided to go ahead and try out Ninjapipe. I had a few false starts trying to set it up but I found that exporting data as JSON files worked every time.
I have used Sales Force for years. The cost is staggering. I sent out invites to my team members. I know that I have only scrateched the surface of what NinjaPipe offers. Consider this, chances are, you will be changing jobs in the future. When you do, you will loose all your contacts and information. If you buy a license for NinjaPipe, you can keep a current list of your customers and deals and even if you get locked out of your work computer, you will have all the data you need for you next job (jus saying).
Dinuka_NinjaPipe
May 10, 2026Thank you very much. Glad you find NP useful 🙌🤝 Here to support if you need anything!
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Verified purchaser
The best UI/UX designs I've seen in any SaaS, created by an amazing founder and team.
TLDR: just go to Discord to get super fast and helpful responses from the founder
First of all, I really love the UI/UX: it's very clean, modern, intuitive, and fast. This is one of the main reasons I refunded another client portal/CRM from AppSumo and switch to the highest tier of NinjaPipe.
The platform itself, I have only explored 10% of the hundreds of features. This CRM platform is full of useful features and will continue to grow according to the roadmap.
What I like most after the UI/UX is the founder, Dinuka. He is very, very passionate about this project and goes all in. That's why he ALWAYS listens to user feedback and quickly fixes existing bugs and routinely adds features every week.
This is the reason why I am confident NinjaPipe will become a big brand in the future. Don't miss out on buying it while the opportunity is still available.
Goodluck, Dinuka!
Dinuka_NinjaPipe
May 6, 2026Thank you very much! Super happy you are finding NP useful! 🙏 Thanks for the feedback you've provided on Discord as well. It helped shape the white-labeling aspect of the CRM.
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Verified purchaser
Great CRM with even an exceptional Support / Team!
NinjaPipe has developed incredibly positively and it is not at the end yet! The V4 is evolving into a very good CRM!
The flexibility of the API endpoints, GDPR compliance, the UI, the development speed is immense (almost weekly 1-2 updates come), the customer support is incredible, and last but not least: the team around Dinuka is sensational. Open to criticism (whether it is to further improve the UIX, implement value-added features, or ideas such as desired workflow scenarios in NinjaPipe).
What I do not find optimal yet is the currently noticeably slower performance (at least for us Europeans), that there is still no hosting on European servers (which would be very important for customer data for us), and new features could sometimes be explained better (video, self-education stuff, etc), but I believe the team already knows about the last point and is catching up more and more! 👍
You get here an already very comprehensive CRM that can be used both for D2D sales, as well as for online sales teams or like us (SaaS service providers) at an incredibly good price.
Dinuka_NinjaPipe
May 5, 2026Thank you very much! We are very glad you are enjoying the CRM so far. Thank you for the feedback as well, I will definitely do everything I can to keep improving it :)
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