AnyChat Questions

Hi team, I copied an existing widget to use it on another website and updated the contact details, including the phone number, email, and WhatsApp number.

The new contact details are displayed correctly in the system, but on the website the widget still shows the old phone number, email, and other contact information.

Could you please advise how I can update these details on the live widget? Is this a bug, or is there an additional step required after changing the contact information?

Hi team! I was wondering how I can change the “Welcome to the website” text in the Unified Widget. I can’t quite make heads or tails of the interface trying to find the right setting. Also, are you planning to improve the UI/UX of the application anytime soon?

I have a business where customers purchase insurance.

For every transaction, I receive an email from the insurance company. I want to send a WhatsApp message to the number that's included in the email. Is that possible?

Can I receive an email and send a WhatsApp message?

If I connect my existing WhatsApp Business number using Coexistence and import the last 180 days of chat history, can I run an AI workflow on those existing conversations to analyze and classify each contact based on the previous conversation, update CRM tags/fields, and do all this WITHOUT sending any message to the contact? I want AI to analyze my old sales conversations and identify which leads are worth following up.

Hi Andrey,
Brevea sent you series of messages for over 2 weeks in the Chatbox on the website, but you're yet to response. Kindly check it.
Thanks.