Hi, I looking at tier 4 - (white label) When using a personal API key, what are the additional costs for AI usage? Is it possible for clients to add their own Claude API key? Is it possible to put limits on chats per client? Is the suggested $300/month resell price based on including AI costs or excluding? Does the AI need to be trained before selling to a client, and what is the estimated time to...
Founder Team
sohaib.dmchamp
May 28, 2026
A: Hey shishi, great questions and love that you're asking how to sell this honestly. Quick answers:
On AI costs with your own Claude key, you pay Anthropic directly at their wholesale rates, and our prompt caching is applied to your key as well, which cuts the real cost per chat a lot. Most BYOK users see 40 to 80 percent savings vs the platform credits, depending on volume. That said, our new...
Saw you only support claude for BYOK. Will you integrate openrouter and other llms? claude is the most expensive, so it would be great if we could experiment w others.
edit, another question: do you have some kind of limits so that we dont send messages at the same time or too fast when talking to multiple people?
Founder Team
sohaib.dmchamp
May 28, 2026
A: Hey, great question.
It's on the roadmap and we started building it, but through testing we found that in most cases other models work fine and then suddenly don't. For small projects, it's fine if the AI works 9 out of 10 times. But once you're actually running in production, a 10% failure rate is way too much and that's the failure rate we see with top-tier frontier models from other...
Are all tiers one-time credits, and do they all cost the same? What are these credits used for? Could you provide some examples? Without credits, is DM-Champ still a useful tool or not?
Founder Team
sohaib.dmchamp
May 28, 2026
A: Hey, happy to break it down properly.
All AppSumo tiers include a one time credit allocation at purchase. The amount scales with the tier you bought. The cost per action is the same across tiers, what changes is how many credits you start with.
What credits are actually used for:
AI responses (one credit per response cycle, not per message). If a contact sends 5 rapid messages, the bot...
would this be able to handle chats as a receptionist of an alternative therapy clinic? booking 100$ apointments (paid on visit, not online)? Can it stop so a human can take over the conversation?
or is it just for B2B?
Founder Team
sohaib.dmchamp
May 27, 2026
A: Yes, possible. We have a clinic collecting €1,000 deposits every week.
Q: Questions in regards to white label
Hi, I looking at tier 4 - (white label) When using a personal API key, what are the additional costs for AI usage?
Is it possible for clients to add their own Claude API key?
Is it possible to put limits on chats per client?
Is the suggested $300/month resell price based on including AI costs or excluding?
Does the AI need to be trained before selling to a client, and what is the estimated time to...
sohaib.dmchamp
May 28, 2026A: Hey shishi, great questions and love that you're asking how to sell this honestly. Quick answers:
On AI costs with your own Claude key, you pay Anthropic directly at their wholesale rates, and our prompt caching is applied to your key as well, which cuts the real cost per chat a lot. Most BYOK users see 40 to 80 percent savings vs the platform credits, depending on volume. That said, our new...
Share DM Champ
Q: BYOK other LLMs
Saw you only support claude for BYOK. Will you integrate openrouter and other llms? claude is the most expensive, so it would be great if we could experiment w others.
edit, another question: do you have some kind of limits so that we dont send messages at the same time or too fast when talking to multiple people?
sohaib.dmchamp
May 28, 2026A: Hey, great question.
It's on the roadmap and we started building it, but through testing we found that in most cases other models work fine and then suddenly don't. For small projects, it's fine if the AI works 9 out of 10 times. But once you're actually running in production, a 10% failure rate is way too much and that's the failure rate we see with top-tier frontier models from other...
Share DM Champ
Q: credits
Are all tiers one-time credits, and do they all cost the same? What are these credits used for? Could you provide some examples? Without credits, is DM-Champ still a useful tool or not?
sohaib.dmchamp
May 28, 2026A: Hey, happy to break it down properly.
All AppSumo tiers include a one time credit allocation at purchase. The amount scales with the tier you bought. The cost per action is the same across tiers, what changes is how many credits you start with.
What credits are actually used for:
AI responses (one credit per response cycle, not per message). If a contact sends 5 rapid messages, the bot...
Share DM Champ
Q: DM champ logo on subaccounts
Hi
Is it possible to remove DM champ logo on subaccounts?
sohaib.dmchamp
May 27, 2026A: Yes by adding your whitelabel settings
Share DM Champ
Q: alternative therapy clinic
would this be able to handle chats as a receptionist of an alternative therapy clinic? booking 100$ apointments (paid on visit, not online)? Can it stop so a human can take over the conversation?
or is it just for B2B?
sohaib.dmchamp
May 27, 2026A: Yes, possible. We have a clinic collecting €1,000 deposits every week.
Share DM Champ